National mortgage industry speaker Steve Richman will be joining us to share why, in today’s market, every mortgage professional needs a “split personality.” One side must focus on cultivating genuine relationships in an increasingly transactional world, while the other prepares for a rapidly approaching, tech-driven future. Right now, success is built on the handshake — but tomorrow, it will hinge on mastering the tools, as AI moves from novelty to essential ally. The mortgage industry has traditionally evolved at a slow pace (we’re still chasing full adoption of e-signatures), but when the next wave of technology and AI reaches full stride, the change will be dramatic — and immediate.

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